Features of Quality Care
Intelligent Healthcare Center/ 智慧醫療中心
Chi Mei's Intelligent Healthcare Center, formerly the "Medical Big Data and Artificial Intelligence Computing Center," was established in May 2019 as an interdisciplinary research and development hub integrating advanced technology with healthcare delivery. The center has constructed comprehensive big data infrastructure and development platforms while establishing robust data governance frameworks-creating the foundation for Chi Mei's long-term intelligent healthcare evolution.
Led by a center director and staffed with specialized AI and big data analysts, the center operates as a collaborative network encompassing clinical professionals from every hospital department. This structure ensures that innovation emerges directly from clinical needs, with our Information Technology Department responsible for translating research outcomes into practical clinical applications. This approach prioritizes service quality enhancement while reducing healthcare worker burden-a critical consideration for sustainable healthcare delivery.
AI Evolution: From Predictive Models to Generative Intelligence
AI 1.0 Era: Specialized Predictive Analytics
The center's initial phase focused on developing condition-specific intelligent prediction models across multiple specialties including critical care, surgical anesthesia, pediatrics and obstetrics, nutrition, and dialysis. These innovations have generated substantial international academic output through publications in peer-reviewed medical journals, earned national-level recognition, and achieved successful technology transfer to clinical practice.
AI 2.0 Era: Generative AI Integration
Our current phase, developed in collaboration with the Evidence-Based Medicine and Health Policy Center, introduces generative AI technologies to advance universal AI applications. This evolution optimizes both clinical and administrative workflows, further alleviating healthcare professional workload pressures.
We have developed tailored AI-Generated Content (AIGC) applications for physicians, nurses, pharmacists, dietitians, and various healthcare administrative personnel. These tools are designed to liberate healthcare professionals from routine tasks, enabling them to dedicate more time to direct patient care—addressing one of global healthcare's most pressing challenges.
Vision: Hospital Without Walls
The Intelligent Healthcare Center continues to lead medical innovation through user-centered design principles, leveraging intelligent technologies to advance holistic care delivery. Our commitment extends to developing comprehensive "hospital without walls" service models that transcend traditional healthcare boundaries.
Through strengthened internal and external partnerships, we contribute to Taiwan's national intelligent healthcare development while positioning Chi Mei's innovations within the global digital health ecosystem. Our exploration of intelligent healthcare possibilities remains continuous, constantly advancing new frontiers in AI-enabled medical care.
