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International Patient Guide for Medical Treatment in Taiwan

Preparation for Medical Treatment in Taiwan for International Patients, Hong Kong / Macau Residents,
and Mainland China Citizens

(1)Visa
  1. International Patients:For inquiries regarding medical visas, please contact the Bureau of Consular Affairs, Ministry of Foreign Affairs, Republic of China (Taiwan) at: https://www.boca.gov.tw/np-3-1.html (Option: Foreign Nationals Visiting Taiwan).
    • Patients must provide relevant medical documents from Mainland China, such as a diagnosis certificate, test reports, and examination results, to the Department of International Affairs. The documents will be referred to the appropriate specialists for assessment. If the physician confirms that treatment at our hospital is feasible, assistance will be provided for the medical visa application, cost estimation, and planning of hospital stay duration in Taiwan.
    • The physician will complete a medical treatment plan, which will be mailed to the patient for submission to the local Taiwan representative office for visa processing.
  2. Hong Kong / Macau Residents: Online application for entry and exit permits .
  3. Mainland China Citizens: Required documents for medical treatment in Taiwan .
(2)Visa Application Procedures for Mainland China Citizens - Medical Treatment & Accompanying Caregivers
  • Required Documents:
    • Application Form for Entry into Taiwan : Must be completed in full and submitted as a PDF.
    • Recent Photograph: A passport-sized color photo taken within the last two years. It should be 4.5 cm (height) x 3.5 cm (width), with a white background, taken without a hat or tinted glasses, and clearly showing facial features. The face should measure between 3.2 cm and 3.6 cm from the top of the head to the chin. Modified or digitally edited photos are not allowed.
    • Photocopy of Mainland China Resident Identity Card: A clear copy of both sides of the identity card
    • Other Identification Documents: Any other identification or certification proving personal identity.
    • Notarized Proof of Relationship: A notarized certificate verifying the familial relationship between the applicant and the accompanying relatives. This must be certified by an institution designated by the Executive Yuan.
    • Letter of Guarantee: A signed letter of guarantee from a Taiwanese guarantor. The guarantor must provide a photocopy of their Taiwanese National ID.
    • Immigration Agency Authorization Letter: A signed authorization letter allowing the Immigration Agency to process the application on the applicant's behalf.
    • Medical Treatment Declaration Form: A signed statement confirming the purpose of the visit for medical treatment.
  • Application Process
    • Patients provide relevant medical documents from Mainland China, such as a diagnosis certificate and test reports, to the Department of International Affairs for referral to a specialist. If the physician confirms the possibility of treatment at our hospital, assistance will be provided for the medical visa application, cost estimation, and planning of hospital stay duration.
    • Complete the "Application Form for Entry into Taiwan" for Mainland China Citizens.
    • Prepare all required documents: application form, guarantee letter, SEF authorization letter, ID photocopy, medical treatment declaration, immigration agency authorization letter, visa processing fee (NT$600), and send them to the Taiwanese guarantor or agency.
    • The Taiwanese guarantor or agency will submit the documents to the Straits Exchange Foundation (SEF) for authentication and subsequently contact the Department of International Affairs for payment and further processing at the Immigration Agency.
For any inquiries, please contact the Department of International Affairs

Medical Service Charges

  1. Consultation, Medication, Laboratory Tests, and Other Medical Fees:
    • Items covered by National Health Insurance (NHI): Charged at 1.9 times the NHI standard rate.
    • Items not covered by NHI: Charged at 1.5 times the hospital's self-paid rate.
  2. Administrative Fees:
    • A handling fee of NT$10,000 will be charged for medical arrangements made through the International Affairs Office.
  3. Medical Consultation Fees:
    • Written consultation: NT$4,000 per session.
    • Video consultation: NT$6,500 per session.
  4. All international patients must pay for treatment as self-paying patients. National Health Insurance (NHI) does not cover treatment fees.
  5. All fees are subject to actual charges. Any overpayments will be refunded or additional payments will be required.
For any inquiries, please contact the Department of International Affairs

Outpatient Appointment Registration Methods

  1. Please make an appointment by phone or online  three days before your visit.
  2. Outpatient Appointment Tel: (06)282-2577

Living Information in Tainan

  1. Dining
    • The hospital's restaurant provides meals for inpatients and their accompanying family members. You can ask the nursing station to assist with meal orders after admission.
    • There are various food and dining options available near the hospital. Inside the hospital, there is a Chinese restaurant, a Western restaurant, CB Cafeteria , and Prestige Cafeteria.
    • Chinese restaurant Western restaurant CB Cafeteria Prestige Cafeteria
      Open 07:00 am ~ 18:30 pm 08:00 am ~ 17:30 pm 07:00 am ~ 18:30 pm 08:00 am ~ 17:00 pm
  2. Accommodation
    • The hospital has agreements with seven hotels in Tainan City. If the price is suitable, we can assist in booking a hotel.
    • You can also book a suitable hotel online by yourself.
  3. Transportation
    • Shuttle buses: Regular shuttles run between Yongkang Hospital, Liouying Branch, Chiali Branch, and Shulin Branch.
    • Greater Tainan Bus: Routes Red 10, Orange 12, 70 Zhonghua Ring Line, 5, 15, and 901 reach Yongkang Hospital.
    • Railway: Take the local train to Daqiao Station.
    • High-Speed Rail: The hospital provides regular shuttle services to and from the high-speed rail station. Alternatively, you can take the train from Shalun Station to Daqiao Station.
  4. Other Department Stores and Shopping Areas
    • Shin Kong Mitsukoshi Department Store, Far Eastern Department Store, Guohua Street Shopping District, T.S. Mall Shopping Center, etc., in Tainan City.
    • Travel Information: Please refer to the Tainan Travel .